What Time Do Hermes Collect Parcels?

Does Hermes give you a time slot?

Your parcel is making its way through our depots to your local ParcelShop or to your local courier.

Depending on the retailer you’ve ordered from, you may get an email on the day of your delivery with a delivery time slot.

Your courier will make three attempts to deliver your parcel..

Why wont my Hermes collect parcels?

Hermes collect until 8pm, so if it is before then your parcel may still be collected. … If you do not wish to wait, you can drop your parcel off at your nearest Hermes ParcelShop. If your collection has failed on three consecutive occasions, get in contact with us.

How long does Hermes UK delivery take?

2-3 working daysHow long does myHermes take to deliver? For UK deliveries, our Hermes drop-off services deliver 2-3 working days after the parcel has been collected from the drop-off location (usually a myHermes ParcelShop). These services are fully tracked and ideal for non-urgent items that require a cost-effective delivery service.

Can I pick my parcel up from Hermes?

If your parcel is being delivered by your local courier you won’t be able to collect it from your local ParcelShop or delivery depot, but your courier will make three attempts to deliver your parcel. Go to divert your parcel. …

Is Hermes Parcel Return free?

If your return is free, you can take your item to any ParcelShop with a Print In-store device without booking online first. Simply select your retailer, enter your return information, print your label and hand the parcel to a member of store staff.

When Hermes says on its way?

The parcel is at either the collection or delivery depot, and will be on its way again soon. The parcel has been sent to the incorrect depot and will be re-routed. Please allow 48 hours for the parcel to reach your local courier in this instance.

Is Hermes the worst delivery company?

For in the latest independent survey I’ve seen (of 9,000 users), out of all the nationwide delivery firms in the UK, Hermes came 14th out of the 17 ‘best and worst’ listed.

How do I divert a Hermes parcel?

If you have a parcel that’s due to be delivered and you’d like to divert to a neighbour or safe place, first go to our parcel tracking page. Enter your parcel’s 16-digit tracking number and delivery postcode.

What time does Hermes deliver too?

Collections and deliveries are made by myHermes between 8am and 8pm, Monday to Saturday. Please note that this excludes bank holidays.

Is Hermes a good courier?

hermes do deliveries for Next and Vertbaudet and I have always found them to be reliable, but then I’ve never had anything collected from me and delivered elsewhere. … The team that deliver round here are pretty good, and have sent stuff back for me that I ordered for my holiday but didn’t come on time.

What happens if my Hermes parcel doesn’t arrive?

If you’re still waiting on your parcel and it’s been with us for over 7 days, please let the sender know so that they can get in touch with us, and we can look into it.

How do I find out where my Hermes parcel is?

You can track a parcel you’re returning in the same way as one you’re receiving. All you need to do is enter the 16 character parcel tracking code into the tracker. If you’re returning a parcel using a Print In-Store device, make a note of the long number underneath the printed label and enter it in the box above.

What is the latest time a courier will deliver?

Local/Regional deliveries – within a town/city/island Next working day by 12 noon to business addresses. Allow up to 5 pm for residential addresses. Note: For within town/city deliveries, the delivery may be same-day to business addresses if items are picked up prior to 12 noon.

How do I speak to a human at Hermes?

Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.

How do I contact my local Hermes courier?

If you’d prefer to speak to us, you can call us 8am-6pm Monday to Saturday on 0330 808 5456 – make sure you have your tracking code or 8 digit calling card number to hand. You’ll get the most up to date information on your parcel. If you still need help you can speak to one of our customer service agents.